INCIDENTMANAGER

Get unlimited access to Incident Manager for read-only users.
Save time, money and resources, and manage incidents with ease.
Simplify your incident management process with our out-of-the-box workflow, which is aligned with NIST and SANS.
Track and collaborate on incidents from start to finish within a unified platform designed for cyber security and data privacy.
Notify stakeholders regarding incidents and maintain an incident log with complete audit trail.
Intuitive and interactive dashboard that offers a real-time overview of your incidents and related tasks, which you can personalise to see what’s important to you.

Ready to take your incident management to the next level? Visit IT Governance to explore Incident Manager further and purchase or take a trial of this product.

Users – admin licenses

Billing period

Pay monthlyPay annually

Incident Manager - 1 user - Monthly

Your first 30 days are FREE

Try before you buy with a FREE 30-day trial. Simply add the number of admin licences you require to your basket and proceed to checkout. You won’t be charged for the admin licences until the 30-day trial has ended and can cancel your subscription at any time. Unlimited access for read-only users is free once you have started your subscription!

Try now for

£0.00

Subscription price thereafter (ex. VAT)

£149.00

Trial price £0.00

Subscription price thereafter

Price:£149.00

Excluding VAT

Incident Manager is an online tool for simplifying your incident management process. It is aligned with NIST and SANS best practice to help you meet the requirements of Annex A.5.25 in the context of ISO 27001:2022 Clause 6.1.3.

Simple and straightforward

A step-by-step workflow guides you through the process with ease. Simply identify your incident, fill in the required fields and save the occurred incident.

Achieve ISO 27001 compliance

Ensure a consistent and effective approach to the lifecycle of incidents and meet the requirements of Annex A.5.2.5 of ISO 27001:2022.

Eliminate errors

Eliminate errors associated with logging incidents in spreadsheets, and link incidents back to risks and assets to avoid duplication of work.

Aligned with international best practice

Simplify your incident management process with our out-of-the-box workflow, which is aligned with NIST and SANS best practice.

Live chat with our product developers

They will help you navigate the tool, address any technical issues and advise on how to get the most out of the software.

Intuitive and interactive dashboard

A dashboard that offers a real-time overview of your incidents and related tasks, which you can personalise to see what’s important to you.

Save time and money

Save on resources and manage incidents with ease, ensuring a consistent and effective approach to the incident lifecycle.

Quick and easy to use

A step-by-step workflow guides you through the process with ease.
Simply identify your incident, fill in the required fields and save the occurred incident.
If you don’t have all the information to hand, you can easily save and return later to complete the steps.
Choose from assets or asset classes with the straightforward search functionality and identify the related risks.
Save time by copying existing tasks from previous incidents for any stage through the incident management process.

Aligned with ISO 27001

Ensure a consistent and effective approach to the lifecycle of incidents.
Meet the requirements of Annex A.5.2.5 of ISO 27001:2022.
Make incident management an effortless task with our workflow, which guides you through the stages in a compliant manner.
Seamlessly establishes an audit trail to evidence your compliance.

Streamlined and accurate

Eliminate errors associated with logging incidents in spreadsheets.
Link incidents back to risks and assets to avoid duplication of work.
Easily track the status of incidents and related tasks through the intuitive dashboard.
Trade bulky spreadsheets for a simple and efficient tool.

How does Incident Manager work?

Log your incident, including a description, the date of the incident, the date reported and the source of the report.
Complete an initial assessment to determine the responsible user, assign a priority and indicate who needs to be informed.
Identify the asset impacted using the quick and easy search function.
Use the search function to select related risks.
Create a new task or copy an existing one for the containment, eradication and recovery, and post-incident stages.
Add an estimated loss associated with the incident and record the sign-off, creating an audit trail of the actions undertaken during the incident.

What does Incident Manager include?

The licence includes:

Dedicated support with subscriber access to:

Support specialists – schedule a call, chat online or email us;
Remote desktop assistance – get secure hands-on troubleshooting; and
Online resources – access our help documentation, tutorials and training videos.

Access to the latest software

Get instant access to the latest releases and enhancements.

Incident Manager is offered as an annual or monthly renewable licence. An invoice will be raised every month/year so that you can continue to benefit from updates and unlimited technical support.

Upgrade to CyberComply

Incident Manager is one of six fully integrated modules of the CyberComply platform, making cyber security risk management and privacy compliance easy and affordable for all.

Providing complete control over your data privacy and information security compliance progress, CyberComply features the following modules:

Effortlessly meet your cyber security and data privacy obligations with one powerful tool. Get CyberComply now.

Incident Manager is hosted on CyberComply, Vigilant Software’s online cyber security and compliance platform.
All you need to access the tool is an Internet connection and a compatible browser – the latest version of Chrome, Edge, Firefox or Internet Explorer.
The software is available on an annual or monthly subscription basis.
Incident Manager can be integrated with the other tools hosted on the CyberComply platform.

Format

Cloud-based application that can be accessed via any compatible browser.

After you have completed your order, you will receive a sales receipt and an invite email from the CyberComply platform (if you don’t receive these emails, please check your junk folder).

The invite will be sent via noreply@cybercomply.co.uk and it will include a link to access the platform.

Once you have clicked the link, you will be directed to www.cybercomply.co.uk where you will be asked to enter your email and password (a temporary password will be included in the invite email).

You will then have full access to your account.

Once you have accessed your account, you can access our user guides directly from the home screen/dashboard. Alternatively, you can contact support using the icon at the top right of the home screen.

Please note: The invite is valid for 24 hours. Please email support@vigilantsoftware.co.uk should you require a new invite.

Need more than 15 licences?

If you require more than 15 licences, please speak to one of our experts. This will help us understand your requirements and scope so we can send you a tailored quote.

Payment terms

Monthly single and multi-user subscriptions are only available to purchase through the website using a credit card, a sales receipt will be sent automatically at point of purchase and every month after that unless the renewal is cancelled.

Annual subscription purchases can be made through the website via credit card payments or invoiced directly with a PO.

*Price guarantee: If you find a Cloud-based compliance management tool that does exactly the same, with the same functionality and outcomes at the same incredible price or lower, we will refund your first subscription.